Terms & Conditions

Play Plus Toy Library Terms & Conditions

  1. Play Plus Toy Library is for families with children and babies age 0-5 years old, therefore the toys we lend out are aimed for this age group. It is your responsibility to ensure that the toy/equipment you choose to hire is suitable for the age of the child for whom it is intended.

  2. Children must be supervised by a responsible parent/carer at all times whilst visiting the Toy Library Stay and Play sessions.

  3. Children must be supervised whilst using equipment/toys hired from the Toy Library.

  4. Normal hire period of toys and equipment is 28 days; this can be extended providing another member does not require them. To extend a loan, please contact us on  playplus@smartplaynetwork.org.

  5. Please do not re-reserve toys after 4 weeks without contacting Play Plus Toy Library as we have waiting lists not visible online.

  6. A maximum of 4 toys can be borrowed at one time. Our system will allow you to reserve 8 toys at one time so that you can reserve 4 new toys and return and collect at same time.

  7. Collection time is Tuesdays and Thursdays 10:30-12:00, term time. If you are attending a stay and play session your toys will be ready for pick up when you leave.

  8. Please do not leave any toys or equipment at Inch house out of Play Plus Toy Library opening hours. Inch House staff will not be liable for any of the toys should they be damaged if left. You are responsible for the toys and equipment until one of the Play Plus Toy Library Staff receives them in person.

  9. Please be mindful that the Toy Library is a charity and would not be successful if borrowed toys were not returned. There could be a child eagerly awaiting the return of your borrowed toys!

  10. If a toy has been reserved and is not collected within a week and we have not heard from you, we have the right to cancel the reservation and pass onto the next member on the reservation list.

  11. If you collect your toy after your reservation date and someone else has reserved the toy after 4 weeks, your loan return date will stay the same as when you reserved the toy. This means your loan period will be shorter than 4 weeks.

  12. If return date of a loan is missed more than four times without any communication, we have the right to refuse to lend more toys out.

  13. All toys borrowed from the Toy Library must be treated with care and respect, and returned to the Toy Library clean and in the box/bag they were collected in.

  14. Toys hired out on your membership are for your use only.

  15. Please read any safety instructions that accompanies the toy. All toys and equipment must only be used for the purpose for which they are designed

  16. The Toy Library accepts normal wear and tear to toys and there are no fees for broken and/or lost pieces, but we do need to be notified in order to replace or fix parts

  17. Please do not attempt to make repairs to a toy as this may affect warranties.

  18. This is an annual agreement. Payment of renewal membership fees implies acceptance of these terms for an additional 12 months.

  19. The Toy Library reserves the right to vary the Terms without prior notice. Members will be notified of any changes.

  20. Personal Data: Your personal data will not be shared with a third party outside of Smart Play Network. Once membership has ceased after one year – Membership forms will be destroyed.

  21. When registering we are asking for your first name and surname, child’s first name, home address, phone number and email address.

  22. You must inform the Toy Library immediately if there are any changes in your membership details, as you are responsible for any toy hired out on it.

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